Privacy Policy

• Account information: email address, username, sign-in details and account identifiers. If you use Google sign-in, we receive the account information needed to create and secure your Tasswur Studio account.
• Profile and marketplace content: name, biography, city, WhatsApp number, profile photo, listing images, services, rates, addresses, social links, reviews and other information you choose to publish.
• Job Live: employer business details, public job advertisements, application contact methods, job posters, optional social links including LinkedIn, private job-seeker details and optional CV files. Application clicks, selected methods, views, shares, credit purchases and reports are recorded for employer analytics and safety. Seeker profiles are private by default. Publishing makes the job-profile fields, picture and contact/social links you supply publicly accessible through your shareable profile URL. Your CV is public only if you separately choose to include it; candidate search is not available.
• Transactions: AT wallet activity, listing activations, top-up amount, transaction ID, payment receipt and review status. Tasswur Studio does not collect payment-card numbers.
• Communications and safety: support messages, Dreamy messages, blocks, reports, moderation records and relevant message excerpts used to investigate safety concerns.
• ATS assistant: your saved conversation, selected assistant gender, voice preference, AI-assisted ride requests and feature usage/error records. The conversation is private to your account and is processed to produce assistant responses.
• Usage and device information: listing views and contacts, feature activity, timestamps, browser or device information, internet protocol address, error details and staff audit records.
• Location information: pickup, drop-off, map selections, search text and precise device location only when you choose “Use Current Location” in Book a Ride.
• Files you provide: listing photos, profile photos, an optional account picture (visible to signed-in members and staff), payment receipts and support attachments.

• Provide accounts, marketplace listings, search, reviews, messages, Book a Ride, support and wallet records.
• Calculate real driving routes and fares, show nearby results and connect riders with customers.
• Review top-ups, prevent duplicate transactions, operate AT balances and investigate payment issues.
• Detect spam, fraud, threats, abuse and rule violations; process reports, blocks and moderation decisions.
• Maintain security, diagnose errors, measure feature performance and improve the service.
• Send account, payment, listing-expiry, safety and support notifications.
• Comply with legal obligations and enforce our rules.

We do not sell personal information and do not use it for third-party targeted advertising.

We disclose information only as needed to operate the service, protect users or comply with law:

• Other users: information you publish in an active marketplace profile, along with reviews and contact options.
• Service providers: hosting, database, file storage, authentication, email, maps, geocoding, route calculation and error-monitoring providers process the minimum information needed to perform their services.
• Mapping provider: Google Maps Platform receives search text, map coordinates or route endpoints for Book a Ride.
• AI processing: Lovable AI and its selected model provider process ATS messages, relevant marketplace context, ride request text and payment receipts for responses or conservative receipt analysis. The selected response service is configured not to store conversations with the model provider; your conversation is retained by Tasswur Studio for up to 24 hours, or until cleared. Staff still verify payments against bank records; AI does not credit your wallet.
• Voice: optional microphone recordings are sent to our AI speech provider for transcription; recognized text is processed by ATS. Raw recordings are not saved by Tasswur Studio. Reply text may be sent for speech generation, with browser/device speech as a fallback.
• WhatsApp: choosing a WhatsApp contact button opens WhatsApp. Job Live WhatsApp applications prefill a message containing your own published Job Seeker Profile link. Information you choose to send is handled under WhatsApp’s own terms and privacy policy.
• Authorities or safety parties: information may be disclosed when reasonably necessary to comply with law, prevent harm, investigate fraud or protect rights and safety.
• Business transfer: information may transfer as part of a merger, financing, sale or reorganisation, subject to this policy and applicable law.

Providers may process information in countries other than your own, where privacy laws may differ.

Active marketplace profiles can be viewed publicly and may be indexed by search engines. Depending on what you add, this can include your display name, city, profile photo, listing photos, description, rates, reviews, social links and WhatsApp contact number. Your account email and payment receipts are not displayed publicly. Remove information you do not want to publish or delete the listing from My Profiles. You can unpublish your Job Seeker Profile or stop sharing your CV in Job Seeker Profile and save; previously sent links and information copied by recipients cannot be recalled.

Book a Ride can use the device location you provide to fill a pickup point. Permission is requested by your browser or device only after you choose “Use Current Location.” Tasswur Studio does not collect location in the background. You may deny or withdraw permission in device settings and continue by searching or choosing a point on the map. Route coordinates and searches may be sent to mapping providers to return addresses, maps and real driving routes.

We keep information while your account is active and for as long as reasonably needed to provide the service, resolve disputes, prevent abuse and meet legal, accounting and security obligations. Different records may be kept for different periods.

Job deadlines immediately remove ads from live results and prevent new applications; ads remain in My Job Ads until deleted. Account deletion removes job ads, employer/seeker records and their private files, subject to restricted financial, fraud-prevention and legal retention.

You can permanently clear your saved ATS conversation from ATS using Clear saved chat. Account deletion also removes the ATS conversation and preferences; non-content usage records may be retained without the account identifier for service reliability. Payment analysis follows the retention rules for financial and fraud-prevention records.

Deletion removes your personal profile details and marketplace listings, disables sign-in and forfeits any remaining AT balance. Wallet, payment, safety and audit records may be retained where needed for fraud prevention, security, disputes, accounting or legal compliance. Retained records are restricted and personal profile fields are removed where feasible. If you cannot sign in, email the address below from the email associated with your account and request deletion.

• Review and update your username, name, biography, city and WhatsApp number in Settings.
• Edit or delete your marketplace listings from My Profiles.
• Control location permission through your browser or device settings.
• Request access, correction or deletion of your information by contacting us.
• Delete your account through the website or installed app using the steps above.

Some rights depend on your location, and we may need to verify your identity before completing a request.

We use access controls, private file storage, signed file links, encrypted connections, account authentication, staff permissions and audit records to protect information. No online service can guarantee absolute security. Keep your password private and contact us if you suspect unauthorised use.

Tasswur Studio is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and remove it where required.

We may update this policy when the service or legal requirements change. We will post the revised policy here and update its effective date. Material changes may also be communicated in the service.

For privacy questions, rights requests or account-deletion help, contact:

Signed-in members can also use the Support page.