FAQ & Help Center

Tasswur Studio is one platform where people and businesses create profiles, find services, post and apply for jobs and courses, book rides and connect with each other.

Freelancing Hub, Market Hub, Expert Worker, Education Hub, Ride & Rent, Venue Hub, Model Hub, Job Connect, Course Hub and Biz Connect. Each section has its own categories.

ATS is the platform's AI assistant. It answers questions about Tasswur Studio and can help you fill in Book a Ride. It always asks you to confirm before anything that costs AT. ATS chat history is deleted after 24 hours.

Dreamy matches you with another member who picked the same mood for a live text chat. You can tap Next, Leave, Block or Report at any time.

Tap Sign in on the home page and sign up with your email and password or with Google.

Open a section, choose a category, then tap Create Profile on that category's page. The form already knows which section and category you chose.

Yes. Members who joined after the free benefit started get 25 free clicks, one time only, on one of their profiles, job ads, course ads or rider profiles. It's on a card in My Dashboard.

My Dashboard shows your profiles, job seeking profile, saved profiles, recently viewed items, applied courses, applied jobs and wallet history.

Viewing profiles is free. A profile owner pays 50 AT for each WhatsApp contact click, with a minimum of 30 clicks (1,500 AT). Rider profiles cost 50 AT per click with a minimum of 1 click.

Digital and creative services in categories such as Digital Marketing, Audio & Voice-over, Video Editing, AI Services and Game Development.

Job ads in Job Connect cost 15 AT per application click, with a minimum of 10 clicks. Each applicant is charged to you only once per contact method.

Open a job in Job Connect and choose an apply method. Applying through WhatsApp needs a public job seeking profile, so the employer can see your details.

It stops accepting applications straight away. It stays in your history marked Expired.

Use Post a Course in Course Hub and choose Online or Physical. You must add at least one contact method. It costs 15 AT per apply click, with a minimum of 10 clicks.

Course Hub lists course ads that students apply to. Education Hub lists tutor and academy profiles.

Your pickup is found from your location, or you can search for it. Choose the drop-off from search or on the map. Distance and estimated fare come from Google Maps, and you then contact a rider on WhatsApp.

The first time you open Book a Ride, pick your province or region (Punjab, Sindh, KPK, Balochistan, AJK or Gilgit-Baltistan), then pick your city from that list and tap Next. Searches and the map then stay inside your city. A city being listed doesn't mean riders are available there.

Tap the Your City button at the top of Book a Ride and choose a province or region and then a city. If your pickup or drop-off is outside the new city, you're asked before they're cleared. Your city is saved to your account.

Choose the nearest listed city in your province or region. You can still search for your exact pickup and drop-off places. You can also ask Support to add your city.

Rider profiles have a Province / Region and City above the address, plus a town or area. Book a Ride uses that area to show riders based near the pickup first.

Places come from Google Maps. If your area isn't listed, search for a nearby landmark, shop, school or road, or tap Pick on map and choose the exact spot.

You see a list with each place's area and address and choose the right one. Neither the search nor ATS picks a place for you when there's more than one possible match.

Choose a suggestion for both pickup and drop-off; they then appear on the map with the Google driving distance. Nothing is booked automatically — you pick a rider and contact them yourself.

Rider profiles need a city and a town / area picked from Google suggestions before they can be activated. This lets Book a Ride show riders based near your pickup first.

Riders whose registered area is closest to your pickup appear first. The distance shown is from their registered area, not their live location. Riders further away are still shown.

Yes. Van, Coaster, Intercity Ride and Airport Transfer are their own categories in Ride & Rent. Van and Coaster are not part of Book a Ride.

AT is the platform's token used for clicks and ads. Open Add Funds, send the payment, then upload your receipt. Staff check every receipt by hand before AT is added.

Every top-up, charge, refund and admin change is listed in your wallet history in My Dashboard and at the bottom of Add Funds.

Open Support, pick a ticket type (Question, Payment Issue, Scammed or Others) and send your message. ATS replies first. Payment Issue and Scammed tickets always go to the team.

Yes. Disputes, refunds, bans and security problems are passed to the team, who reply in the same conversation.

You stay anonymous while searching. Once you're matched, you both see each other's username, account picture, bio and public profiles. Email, phone number and city are never shown.

Book a Ride shows a short safety notice to riders and ride users. Tap it to read the full message. In response to reported complaints, Tasswur Studio may cooperate with law enforcement through legally authorized channels, including the WhatsApp numbers registered on the platform.

Use the Report option on a profile or in Dreamy chats. You can also open a Scammed support ticket. Cyber crime contacts for NCCIA are on the Support page.

Your email is never shown to other members. Receipts, CVs and support files are private. Your job seeking profile is public only if you turn that on.

Yes. Tap Download App on the home page where your browser supports it. The website keeps working normally in the browser.

Each photo or file you upload must be 5 MB or smaller. The limit is per file, so you can add several files of up to 5 MB each where a form allows more than one.

The site shows a You're offline screen and reloads by itself once you're back online.